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CASE STUDY | How we helped some of the biggest retail chains satisfy the increased demand in better customer experiences, whilst lowering claims through skilled labour. GalleryCASE STUDY | How we helped some of the biggest retail chains satisfy the increased demand in better customer experiences, whilst lowering claims through skilled labour.
CASE STUDY | How we helped some of the biggest retail chains satisfy the increased demand in better customer experiences, whilst lowering claims through skilled labour.
THE SITUATION: The retail industry experiences its peak sales period during the Christmas season. Shopping Centres are overwhelmed with customers looking to purchase Christmas gifts and to partake in the festivities. Because it’s the busiest time of the year, carparks
First impressions start on the driveway
“You never get a second chance to make a good first impression” For years companies have been talking about the positive impact on good customer experience – and the disastrous effects of bad reviews! Think about it like this, a
Why outsourcing could be the best decision you ever made
We talk to Rob Horton, Managing Director about why outsourcing can help your dealership manage operations in an optimal way and reduce costs. “We work with many premium car brands so we appreciate the importance of quality and prestige –
