The experts in valet
solutions and service
TAILORED PARKING MANAGEMENT SOLUTIONS.
At First Class Valet we work with you to develop a Valet Program tailored for your strategic placemaking needs in order to achieve an outstanding experience for your guests, one that truly values their time and their patronage.
MORE EFFICIENT ENTRY AND EXIT
OUR ANALYTICAL APPROACH
State-of-the-art equipment & technology platform
OUR LICENCED VALET TECHNOLOGY
KEY CONTROL & DRIVEWAY OPERATIONS
SET AND FORGET
SEAMLESS SERVICE OPERATION
‘WOW’ YOUR CUSTOMERS
IT’S A COMMERCIAL REALITY THAT FIRST IMPRESSIONS COUNT.
First impressions count, and this may never be more true than when your guests have chosen your property as their choice of destination.
From their first impression of our valets, to using our interactive SMS service that tracks their car and alerts them when it is ready and waiting, our goal is to ‘wow’ your guests from the moment they arrive, and every step of the way through to their final farewell wishes from First Class Valet.
The lasting experience that First Class Valet service provides will have your guests advocating their positive experience with others.
The First Class Valet Guarantee: to provide a welcoming arrival and parking experience that will continually surprise and delight guests and is of a global standard, unmatched anywhere else in Australia.
CUSTOMER SERVICE THAT WILL BUILD AND DIFFERENTIATE YOUR BRAND
In every business, it’s important to reward loyal guests. Valet parking is no different.
Using the First Class Valet Loyalty Program, clients can offer complimentary or reduced rate parking to their most loyal guests making it even more convenient for them to valet park when visiting your property.
Our SMS platform can be integrated with most hotel reservations and loyalty card programs. Hotel guests can check valet car in and out through existing hotel reservations, and staff in the hotel can access valet information for billing, and seamless check outs.
The First Class Valet technology system allows you to undertake targeted marketing to your customers. Send messages to advertise upcoming events, special offers and to retain customer loyalty.
Premium SMS Marketing
• Entry & Exit Text Message
• Immediate Promotional Text Messaging
• Tiered Banner Ads
• Premium Banner Ads
Restaurant & Venue validations
Dining venues can validate the guest’s valet parking through a discount promotion.
Find out what your guests really think. Response rates are normally between 25 – 40%
Concierge & Hospitality
First Class Valet has the capabilities to provide services beyond valet, such as porters, doormen and bell staff.