Location, location, location is the key to successful valet operations
Whether it’s at an airport, hotel, event, or shopping centre, valet parking adds a touch of luxury and convenience. It’s often the first and last interaction a customer has with your business so the location of where you place your
Valet Parking takes off at Adelaide Airport
In star fashion, Adelaide Airport has re-launched its valet parking offering to all customers partnering with First Class Valet. Our team is so excited to offer this service for the first time to the people of Adelaide. First Class Valet
Cutting-edge features of modern Valet Management Systems (VMS)
Insightful decision-making can hardly stem from a paper ticket forgotten in a desk drawer for years. It simply doesn't offer the actionable data necessary for strategic business decisions. In this day and age, why are organisations considering paper tickets when
The top 5 headaches when it comes to running a carpark!
Operating a car park might seem like a straightforward business, but behind the scenes, there are numerous challenges that parking facility managers face daily. From technology glitches to customer satisfaction, the complexities of managing a car park go beyond simply
Let’s talk claims
Valet parking creates a lot of happiness and convenience for customers, but it comes with some pain points for our clients who run valet parking services. The biggest challenge we find our clients face is when claims are made, it
The seamless valet experience driven by technology
Technology has transformed many industries, and the valet parking industry is no exception. With new advancements in technology, the valet experience has been revolutionised, making it more convenient and efficient for both valet attendants and customers. In this blog, we
Valet parking – not just for the red carpet!
When you first think of valet parking, there’s the idea of someone stepping out of a flashy car, dressed to the nines, on to the red carpet. Yes - this does happen on the ‘rare’ occasion, but everyday businesses are
20 reasons why customers expect good parking experiences.
With a world reliant on cars, we all yearn for good parking experiences. If you count how many times you park in a day, you’ll be shocked to find out it can be up to ten times at day! That’s
Technology revolutionising the valet experience
Technology has transformed many industries, and the valet parking industry is no exception. With new advancements in technology, the valet experience has been revolutionised, making it more convenient and efficient for both valet attendants and customers. In this blog, we
Hotels win with valet experience
As tourists gear up for the first full year of uninterrupted travel (fingers crossed) new and existing hotels across Australia are taking a good look at their customer experiences. In today’s world, customers have a choice and stand out hotels