We can all relate, there’s something special about valet parking, it makes the most humble people feel like a celebrity! Or just special. It’s one of those small luxuries in life to have someone else open your door and welcome

We’ve spent the good part of two years focussed on being flexible, agile and solves challenges we never thought possible. Finally, things are starting to feel more normal, except now we have new challenges. Staff shortages, unpredictable demand and even

First Class Valet has always held the licence for technology that seamlessly checks in cars for valet parking. It’s this technology that sets us apart from other providers. However, since Covid has hit there has been increased consumer demand to

At First Class Valet we have a team of service-orientated people, and we don’t see it as a fleeting job or something you do to just pay the bills. We strongly believe that the best people that work in customer

At any given time, First Class Valet have more than 100 attendants on our books and our focus is on ensuring every person we recruit has exemplary customer service skills ready to do the job for our clients. Recruiting the

The most successful companies invest heavily in customer experience. Analysing every touch point in a customer’s journey is critically important. In fact, research from PwC shows that 32% of customers will walk away from a brand they love after a

There is no doubt the pandemic influenced Australian economic landscape has shifted to make businesses think about their operations, cost models and efficiencies. There’s nothing like a massive disruption that makes us shift our thinking rapidly and how we address

In a recent Seek survey looking in to 2021 trends of ‘work perks’,  it found that 52% of respondents believe companies providing carparking for their teams was considered a standard ‘work perk’, and an expectation of their employment. With many

The total number of registered motor vehicles in Australia has hit 20 million motor vehicles in January 2021 according to the latest report by IBISWorld. Considering the average person might park their car a few times a day, that’s a