First impressions start on the driveway
“You never get a second chance to make a good first impression” For years companies have been talking about the positive impact on good customer experience – and the disastrous effects of bad reviews! Think about it like this, a
Why outsourcing could be the best decision you ever made
We talk to Rob Horton, Managing Director about why outsourcing can help your dealership manage operations in an optimal way and reduce costs. “We work with many premium car brands so we appreciate the importance of quality and prestige –
First Class Valet launches the Academy
Now offering short courses and bespoke training programs AS FEATURED IN SHOPPING CENTRE NEWS Since 2014, First Class Valet have invested in its business to bring Australians the very best in valet parking, concierge and parking services. Using Australia’s only
How to make the parking customer experience better
Our Managing Director, Robert Horton recently spoke to Shopping Centre News about the benefits of Valet Parking services to shopping centres. Improving parking experiences in busy retail precincts improves customer experience, creates convenience and most of all, removes the frustration
First Class Valet at Car Dealerships
We partner with car dealerships around Australia to provide effective and efficient service. They trust our teams to move hundreds of cars each day because that’s our speciality. We provide fully-trained teams and operational plans that facilitate better customer experiences
