STREAMLINING OPERATIONS
Save your customers time and the frustration of parking.
With state-of-the-art cloud based technology, your concierge and valet operation is streamlined creating efficiencies for more volume. The result of this is higher quality and efficient experience for your customer.
With our cloud based technology, not knowing the location of a vehicle should be a thing of the past. You are able to easily monitor your driveway operation from the palm of your hand, whilst still gaining insights on efficiencies and movements on your driveway.
Clients in several industries such as hotels & accommodation, retail, dealerships, clubs & gaming, can take advantage of customised settings specific for their industry, and tailored for their site.
SEAMLESS CAR & BAG CHECK-IN’S
In the age of technology, customer experiences still matters with an integrated approach.
Your customers are able to simply provide their phone number which allows the valet to generate an SMS ticket sent directly to their phone immediately. Any pre-existing damage on the car is then captured photographically, and is time and date stamped.
With an integrated system, reception staff are notified of the customers arrival before they even reach the reception desk, providing a seamless experience. A customers first impression has been set high, and they’re happy with their experience.
When it is time to leave, customers simply click on the customised SMS link sent to them, alerting the valet 10-15 minutes before leaving, avoiding waiting time in the car park. Customers can actually track their cars movements in the queue.
The car should be ready and waiting for your customers at the valet stand by the time they arrive. Safety precautions are taken by verifying their SMS ticket, and checking the car for any damage. Customers depart promptly, and with a lasting positive experience.
RICH DATA & INSIGHTS PROVIDED
Unique to this technology, clients are able to gain access to real time insights on a valet driveway that they never had before.
Clients can simply see driveway activity in real time in the palm of their hands. No app necessary – just simply save the browser to your phone and watch your driveway operation in real time.
Valet data regarding guests can be linked to your database to facilitate or support a loyalty, or rewards program. Reports provided can offer date on customer parking habits, frequency of visits, time spent in the property and much more.
Clients are able to print shift, weekly, and monthly customised shift reports. Not only that but revenue, employee, vehicle & damage reports are also available at any time.
